Q: What is included in our 18-point safety check?

Your safety is our priority. That’s why, as part of a full-service oil change, we perform a visual safety inspection.

Question 1

Do I have to get out of my car for an oil change?

Accepted Answer

No, you do not need to get out of your car for an oil change or most other services. In fact, we prefer you to stay in your car and enjoy the show.

Question 2

Does the store have a waiting room?

Accepted Answer

Most stores have a waiting room. However most services do not typically require you to leave the comfort of your car.

Question 3

How long will an oil change service take?

Accepted Answer

Our full-service oil change takes about 15 minutes. Some services like air filter replacement can be performed at the same time as your oil change.

Question 4

Is there a Valvoline Oil Change location near me?

Accepted Answer

With more than 1,500 nationwide locations, chances are there&rsquo;s a Valvoline Instant Oil Change near you.

Question 5

What is included in an oil change?

Accepted Answer

A full-service oil change includes up to 5 quarts of ValvolineTM oil, new oil filter and lubrication of chassis components according to your vehicle manufacturer&rsquo;s specifications.

Question 6

What is included in our 18-point safety check?

Accepted Answer

Your safety is our priority. That&rsquo;s why, as part of a full-service oil change, we perform a visual safety inspection.

Question 7

What is the price for an oil change?

Accepted Answer

Several factors determine an oil change price: the type of motor oil you choose, the number of quarts required, and any discounts or special offers you have.

Question 8

What type of oil does my car need?

Accepted Answer

Oil type depends on vehicle make, model and the manufacturer&rsquo;s recommendation.

Question 9

What type of oil is available?

Accepted Answer

Available in a variety of grades and viscosities, we exclusively offer Valvoline Motor Oil.

Question 10

AC Valves: Purpose, Replacement & More

Accepted Answer

The air conditioning valve controls the refrigerant flow though the automotive A/C system.

Question 11

How long does air conditioning service usually take?

Accepted Answer

The air conditioning service usually takes about 30 minutes.

Question 12

Is there a Valvoline warranty for car air conditioning service?

Accepted Answer

There sure is. Air conditioning service comes with a 30-day warranty. If you A/C system isn&rsquo;t operating properly within that time, bring your vehicle back to Valvoline Instant Oil Change.

Question 13

Refrigerant for car AC: What you need to know.

Accepted Answer

Cars built prior to 1994 use a refrigerant called CFC-12, an ozone-depleting refrigerant and potent greenhouse gas.

Question 14

What is the purpose of an AC valve in my vehicle?

Accepted Answer

The air conditioning valve controls the refrigerant flow though the automotive A/C system.

Question 15

How long does an air filter replacement service take?

Accepted Answer

Our technicians check the air filter for dirt and debris during an oil change, and if your vehicle requires a replacement, we&rsquo;ll take care of it at the same time.

Question 16

How often should I change my air filter?

Accepted Answer

Car manufactures vary on recommended air filter replacement internals; consult your owner&rsquo;s manual for specifics.

Question 17

Where can I get my car&rsquo;s cabin air filter replaced?

Accepted Answer

Technicians at any Valvoline Instant Oil Change℠ can inspect your air filter and cabin air filter and replace if necissary.

Question 18

Battery Terminal Corrosion, Cleaning & More

Accepted Answer

Corrosion and dirt on terminals can decrease a battery&rsquo;s performance.

Question 19

Car Battery Types, Sizes & Brands

Accepted Answer

Batteries are available in various sizes as well as ratings for cold-cranking amps, which defines how well the battery starts the engine in extreme cold temperatures.

Question 20

How long does it take to replace a car battery?

Accepted Answer

It typically takes about 15 minutes to replace a car battery.

Question 21

How long should a car battery last?

Accepted Answer

Car batteries lose their charge over time, and often fail without warning.

Question 22

Is the battery core included?

Accepted Answer

Yes, the core charge is included in our price.

Question 23

What is the best kind of car battery?

Accepted Answer

Reliable car batteries provide more than just starting power.

Question 24

What is the best kind of truck battery?

Accepted Answer

Reliable truck batteries provide more than just starting power.

Question 25

Where can I get my battery replaced for my car?

Accepted Answer

You can get your car battery replaced at participating Valvoline Instant Oil Change locations.

Question 26

Where can I get my battery replaced for my truck?

Accepted Answer

You can get your truck battery replaced at participating Valvoline Instant Oil Change locations.

Question 27

Can you check the level of the fluid?

Accepted Answer

Absolutely. It&rsquo;s not part of our standard service, but we&rsquo;d be happy to at your request.

Question 28

How long does differential service take?

Accepted Answer

It usually takes about 10 minutes per differential.

Question 29

How often do I need to have the differential service completed on my car?

Accepted Answer

What is differential fluid?

Question 30

What is differential fluid?

Accepted Answer

Differentials deliver the power from transmission to wheels.

Question 31

Where can I get a differential service for my car?

Accepted Answer

Valvoline Instant Oil Change offers front and rear differential service while you wait in your vehicle.

Question 32

How long does fuel system service take?

Accepted Answer

A fuel system cleaning usually takes about 20 minutes.

Question 33

What does cleaning fuel injectors do?

Accepted Answer

This service removes dirt and deposits to help restore fuel economy and improve rough idle and hesitation.

Question 34

Where can I get a fuel system service for my car?

Accepted Answer

To help improve acceleration and rough idling, get your fuel system serviced at Valvoline Instant Oil Change.

Question 35

Can I get a ticket for broken headlights and taillights?

Accepted Answer

Laws vary by state and locality, but in many areas, you can be pulled over and cited for any light out on a vehicle.

Question 36

High Intensity Discharge (HID) Lights

Accepted Answer

Most locations do not replace High Intensity Discharge lights. Contact your local Valvoline Instant Oil Change for availability.

Question 37

How long do headlight & taillight replacement services take?

Accepted Answer

In about the time it takes for a full-service oil change, we can replace a headlight or taillight.

Question 38

Where can I get my headlights replaced?

Accepted Answer

Valvoline Instant Oil Change replaces broken headlights fast. In fact, inspecting your vehicle&rsquo;s lights is part of our 18-point safety check.

Question 39

Where can I get my taillights replaced?

Accepted Answer

Many drivers don&rsquo;t even realize their taillights have stopped working. That&rsquo;s why Valvoline Instant Oil Change technicians check to ensure your taillights, including turn signals, are operating properly. We replace broke taillights fast with our express taillight service.

Question 40

Does Valvoline Instant Oil Change replace hoses?

Accepted Answer

No, we do not replace hoses. If your vehicle has any worn or leaking hoses, it&rsquo;s important to have it checked or replaced.

Question 41

How long does radiator service usually take?

Accepted Answer

It usually takes about 20 minutes, and you can stay in your vehicle while our certified technicians service the radiator.

Question 42

Is radiator service a flush or a drain and fill?

Accepted Answer

Our radiator service is a fluid replacement, not a drain and fill.

Question 43

Is the coolant Valvoline Instant Oil Change uses compatible with my vehicle?

Accepted Answer

Valvoline^TM MaxLife Multi-Vehicle Antifreeze/Coolant is compatible with nearly all makes and models.

Question 44

What does radiator service do?

Accepted Answer

A radiator fluid exchange helps protect the radiator from rust and corrosion and your engine from freezing and overheating.

Question 45

What is a coolant flush and do I need one?

Accepted Answer

A coolant system flush replaces the old fluid in your radiator with fresh coolant to protect your engine from freezing or overheating.

Question 46

Where can I get radiator and cooling system services near me?

Accepted Answer

Valvoline Instant Oil Change offers fast radiator service &ndash; usually in about 20 minutes &ndash; while you stay in your vehicle.

Question 47

Does Valvoline Instant Oil Change replace the pulley?

Accepted Answer

We do not replace the pulley as part of our service. However, Valvoline Instant Oil Change technicians will replace a tensioner that fails during the removal or installation of a serpentine belt.

Question 48

How do you know when a serpentine belt is going bad?

Accepted Answer

A squeaky car belt or loose belt can indicate that it&rsquo;s time for a serpentine belt service.

Question 49

How long before my serpentine belt breaks?

Accepted Answer

There&rsquo;s no way of knowing exactly when a serpentine belt may break. But if it&rsquo;s already cracked, odds are it&rsquo;ll be sooner than later.

Question 50

How long does serpentine belt service take?

Accepted Answer

A coolant system flush replaces the old fluid in your radiator with fresh coolant to protect your engine from freezing or overheating.

Question 51

How often should a serpentine belt (drive belt) be replaced?

Accepted Answer

A car&rsquo;s drive belt &ndash; also known as the serpentine belt &ndash; can last for years, but there&rsquo;s no way to predict the remaining life of a cracked or worn belt.

Question 52

Where can I get my serpentine belt replaced?

Accepted Answer

Valvoline Instant Oil Change can inspect your serpentine belt, and if needed, replace it while you wait in your vehicle.

Question 53

Why does my serpentine belt squeak?

Accepted Answer

There may be several reasons why your serpentine belt squeaks. More than likely it&rsquo;s a worn belt or a loose tensioner.

Question 54

Can I stay in my car during a transmission service?

Accepted Answer

Yes. Our convenient auto transmission services include allowing you to stay in your vehicle while Valvoline Instant Oil Change technicians perform a transmission fluid replacement service in about 20 minutes.

Question 55

How long does a transmission service take?

Accepted Answer

Our certified technicians can perform an express transmission service in about 20 minutes.

Question 56

How often should I replace transmission fluid in my car?

Accepted Answer

To determine the life span of transmission fluid and filter in your vehicle, check your owner&rsquo;s manual for recommended service interval.

Question 57

Where can I get a transmission service?

Accepted Answer

Get your transmission serviced at Valvoline Instant Oil Change. It typically takes about 20 minutes, and you can stay in your vehicle.

Question 58

Can I stay in my vehicle while the service is being performed?

Accepted Answer

WeAt Valvoline Instant Oil Change, your safety is our priority. And because it&rsquo;s unsafe to be in a vehicle that&rsquo;s on a lift during a tire rotation, we ask guests to visit our waiting room.

Question 59

How long does a tire rotation take?

Accepted Answer

Like many of our automotive maintenance services, a tire rotation typically takes about 15 minutes.

Question 60

How often should you rotate your tires?

Accepted Answer

Rotating tires prevents uneven tread wear that can lead to poor handling and traction. Some manufacturers recommend tire rotation service every 5,000 miles or six months.

Question 61

What does tire rotation service do?

Accepted Answer

Tire rotation prevents tires from wearing unevenly to maximize traction. That means a smoother and safer ride.

Question 62

Where can I get a tire rotation?

Accepted Answer

Valvoline Instant Oil Change offers a tire rotation service from certified technicians. Rotating tires typically takes about 20 minutes.

Question 63

How long do wiper blades last?

Accepted Answer

It depends on usage and weather conditions. Squeaky or streaky wiper blades aren&rsquo;t just annoying, they can make driving dangerous.

Question 64

How long does it take to replace wiper blades?

Accepted Answer

This service usually can be performed during the oil change process, which typically takes about 15 minutes.

Frequently Asked Questions

Car Maintenance Service Information FAQs