Customer Care

VALVOLINE INSTANT OIL CHANGE WEB SITE TERMS OF USE

PLEASE READ THE FOLLOWING TERMS OF USE CAREFULLY BEFORE USING THIS WEB SITE

Valvoline requires that you abide by the Terms of Use stated below as a condition to access to this web site. Please read these Terms of Use carefully, because by using this web site, you are acknowledging and agreeing to these Terms of Use. If you do not agree, you may not use this web site. Valvoline reserves the right to update these Terms of Use at any time without notice to you. The most current version of the Terms of Use can be reviewed by clicking on the "Terms of Use" hypertext link located at the bottom of the web pages on this web site. Your use of this web site may also be subject to additional terms outlined elsewhere on this web site.

These Terms of Use only applies to the Valvoline Instant Oil Change web site. Valvoline Instant Oil Change is a business unit of Valvoline, which is a division of Valvoline. Other individual web sites of Valvoline may have Terms of Use tailored specifically for activity on those web sites which may differ from these Terms of Use. No information contained in this web site constitutes or shall be deemed to constitute an invitation to invest or otherwise deal in any Valvoline security.

Copyrights and Trademarks. The entire contents of this web site, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof are copyrighted (including any works that are licensed to Valvoline Instant Oil Change) under the United States and other copyright laws, and are the property of Valvoline Instant Oil Change. All trademarks, service marks, and trade names (collectively, the "Marks") are proprietary to Valvoline Instant Oil Change, and/or any of its affiliates, or subsidiaries, or other respective owners that have granted Valvoline Instant Oil Change the right and/or license to use such Marks.

You may not use, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this web site except as explicitly stated below:

  1. Downloading or printing of web pages is for your personal, non-commercial or non-profit educational use only. These web pages may not be reproduced or redistributed for commercial gain or other purposes. You may not change or delete any proprietary notices from materials downloaded or printed from this web site. The copyright notice appearing at the bottom of each web page must appear on every copy of the documents or any portion thereof.
  2. Except as provided in paragraph 1, corporate names and logos may not be altered or used without the prior written permission of Valvoline.

Except as noted above, no right or license is granted for any proprietary information, copyright, patent, or trademark contained within this document.

Forward Looking Statements. Various pages on this web site contain certain forward-looking statements within the meaning of Section 27A of the Securities Act of 1993, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, which are intended to be covered by the safe harbors created thereby. Words such as "expects," "intends," "plans," "projects," "believes," "estimates," and similar expressions are used to identify such forward-looking statements.

Forward-looking statements relating to Valvoline Instant Oil Change's operations are based on management's expectations, estimates and projections about Valvoline in effect on the date the statements were made. These statements are not guarantees of future performance and involve certain risks, uncertainties and assumptions that are difficult to predict. Further, certain forward-looking statements are based upon assumptions as to future events that may not prove to be accurate. Therefore, actual outcomes and results may differ materially from what is expressed or forecast in such forward-looking statements. Valvoline undertakes no obligation to subsequently update or revise the forward-looking statements contained on this web site to reflect events or circumstances after the date of posting.

Hyperlinks and Frames. This web site may contain links to other web sites on the Internet (the "External Sites"). Valvoline has no control over and is not responsible or liable for the External Sites, including but not limited to the content and privacy and data collection practices, even if the External Site is affiliated with Valvoline. The External Sites are only for your convenience and therefore you access them at your own risk. Links do not imply that Valvoline sponsors, endorses, is affiliated with or associated with, or has been legally authorized to use any trademark, trade name, service mark, design, logo, symbol or other copyrighted materials displayed on or accessible through such External Sites. Before you frame or create any kind of hyperlink to this web site, you must obtain the prior written permission of Valvoline.

DISCLAIMER. Valvoline makes no representations or warranties about the accuracy or completeness of the content of this web site or the content of any web site or web sites "linked" to this web site. Any decision made by you based on information contained in this web site or web sites "linked" to this web site is your sole responsibility. Neither Valvoline nor any of its affiliates shall be liable for any direct, incidental, consequential, indirect or punitive damages arising out of access to or inability to access this web site or the use of or reliance on any content in this web site or the content of any web site or web sites "linked" to this web site.


THIS WEB SITE AND THE MATERIALS, INFORMATION, SERVICES, AND PRODUCTS IN THIS WEB SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, VALVOLINE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. VALVOLINE DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THIS WEB SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEB SITE OR THE SERVER THAT MAKES THIS WEB SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. VALVOLINE DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS WEB SITE IN TERMS OF THEIR COMPLETENESS, CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Limitation of Liability. IN NO EVENT SHALL VALVOLINE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL, DAMAGES, OR ANY DAMAGES WHATSOEVER, EVEN IF VALVOLINE HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THIS WEB SITE. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Applicable Laws. Unless otherwise specified, the material on this web site is intended to provide information about Valvoline and its products. This web site is controlled and operated from Lexington, Kentucky. We do not imply that the materials published on this web site are designed or appropriate for use outside of the United States. If you access our web site from outside of the United States, please be aware you are responsible for compliance with any applicable local laws. To the extent any applicable local laws prohibit your viewing and use of this web site, you may not view or use this web site.

Your use of this web site shall be governed in all respects by the laws of the Commonwealth of Kentucky, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this web site (including but not limited to the purchase of Valvoline products) shall be in the state or federal courts located in Fayette County, Kentucky. Any cause of action or claim you may have with respect to this web site (including but not limited to the purchase of Valvoline products) must be commenced within one (1) year after the claim or cause of action arises. Valvoline's failure to insist upon or enforce strict performance of any provision of these Terms of Use shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these Terms of Use. Valvoline may assign its rights and duties under this Agreement to any party at any time without notice to you. Valvoline makes no representation that materials in this web site are appropriate or available for use in other locations, and access to them from territories where their content is illegal is prohibited. Those who choose to access this web site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the materials in violation of U.S. export laws and regulations.

Export Controls

You may not export or re-export any information or products received on this web site except in full compliance with all U.S. laws and regulations, including but not limited to, the U.S. Export Administration Laws and Regulations. Use contrary to those laws is prohibited. Neither the products, nor any information acquired through the use of our web site, may be acquired for, shipped, transferred, or re-exported, directly or indirectly, to proscribed or embargoed countries or their nationals or residents, nor may the products of information be used for nuclear activities, missile projects, chemical or biological weapons, or terrorist activities, unless specifically authorized by the United States Government for such purposes. You are responsible for complying with any local laws in your country, which may impact your right to import, export or use the information or products found on our web site.

Severability and Integration

This Terms of Use statement constitutes the entire agreement between you and Valvoline with respect to this web site. If any part of these Terms of Use is held to be invalid or unenforceable, the remaining parts shall remain in full force and effect.

Termination; Access Restriction

Valvoline may terminate this Agreement, or terminate or suspend your access to the Valvoline Web Sites at any time, with or without cause, with or without notice. Upon such termination or suspension, your right to use the Valvoline Web Sites will immediately cease. UPON SUCH TERMINATION OR SUSPENSION, ANY INFORMATION YOU HAVE STORED ON THE VALVOLINE INSTANT OIL CHANGE WEB SITES MAY NOT BE RETRIEVED LATER.

Questions?

If you have any questions about these Terms of Use, please contact Valvoline at Valvoline Communications and Corporate Affairs

100 Valvoline Way, Lexington, KY 40509 USA, at or by e-mail by clicking here.