4 OUT OF 5 STARS (Based on 6,258 reviews)
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Dave C From Greenville
Fast. Took less than 6 minutes. More Fast. Took less than 6 minutes.
Fast. Took less than 6 minutes. More
Fast. Took less than 6 minutes.
Mike G From WESTMINSTER
Always done right at this Valvoline no issues what soever have been coming here for quite some time nowMore Always done right at this Valvoline no issues what soever have been coming here for quite some time now
Always done right at this Valvoline no issues what soever have been coming here for quite some time nowMore
Always done right at this Valvoline no issues what soever have been coming here for quite some time now
Tj From WESTMINSTER
Great customer service.More Great customer service.
Great customer service.More
Great customer service.
Ron T From WESTMINSTER
Excellent customer service from Jason the manager he was awesomeMore Excellent customer service from Jason the manager he was awesome
Excellent customer service from Jason the manager he was awesomeMore
Excellent customer service from Jason the manager he was awesome
Noble From WESTMINSTER
Service is fast and goodMore Service is fast and good
Service is fast and goodMore
Service is fast and good
Allison t From Princeton
Because the staff were friendly, knowledgeable, and quickMore Because the staff were friendly, knowledgeable, and quick
Because the staff were friendly, knowledgeable, and quickMore
Because the staff were friendly, knowledgeable, and quick
ShawnaA From WESTMINSTER
Quick and efficient, friendly staff, everything explained well.More Quick and efficient, friendly staff, everything explained well.
Quick and efficient, friendly staff, everything explained well.More
Quick and efficient, friendly staff, everything explained well.
PDZTBTAYLOR From WESTMINSTER
Friendly-Knowledgeable - Quality ProductMore Friendly-Knowledgeable - Quality Product
Friendly-Knowledgeable - Quality ProductMore
Friendly-Knowledgeable - Quality Product
John H From WESTMINSTER
High priced oilMore High priced oil
High priced oilMore
High priced oil
Dave H. From WESTMINSTER
Great serviceMore Great service
Great serviceMore
Great service
RickB51 From WESTMINSTER
Great friendly service and speedy service More Great friendly service and speedy service
Great friendly service and speedy service More
Great friendly service and speedy service
Keith H From WESTMINSTER
I actually came on Saturday and drove away because the line was too long. I went to 3 other places and their were full too. I came ...More I actually came on Saturday and drove away because the line was too long. I went to 3 other places and their were full too. I came back on a Tuesday first thing in the morning and got right in. The turnaround time in and out was the best part because it was only about 20 minutes.
I actually came on Saturday and drove away because the line was too long. I went to 3 other places and their were full too. I came ...More
I actually came on Saturday and drove away because the line was too long. I went to 3 other places and their were full too. I came back on a Tuesday first thing in the morning and got right in. The turnaround time in and out was the best part because it was only about 20 minutes.
Sarah From WESTMINSTER
The recommended services were absolute nonsense. My original battery on my Subaru impreza was defective so i had a new one put in in ...More The recommended services were absolute nonsense. My original battery on my Subaru impreza was defective so i had a new one put in in 2018. My last number of inspections have indicated the battery is in good working order as well it should be. This visit said it needed immediate replacement. Absolute nonsense. I also just switched out wiper blades and that was supposedly needed to. Yeah whatever. The cabin air filter was accurate and I think they did a good job changing out my rear lights and oil but who knows. Won't come back unless it is something I can't get done quickly at my dealership. I don't mind the upsells on fleet vehicles when I'm not paying but you better not make up nonsense on my personal vehicle.
The recommended services were absolute nonsense. My original battery on my Subaru impreza was defective so i had a new one put in in ...More
The recommended services were absolute nonsense. My original battery on my Subaru impreza was defective so i had a new one put in in 2018. My last number of inspections have indicated the battery is in good working order as well it should be. This visit said it needed immediate replacement. Absolute nonsense. I also just switched out wiper blades and that was supposedly needed to. Yeah whatever. The cabin air filter was accurate and I think they did a good job changing out my rear lights and oil but who knows. Won't come back unless it is something I can't get done quickly at my dealership. I don't mind the upsells on fleet vehicles when I'm not paying but you better not make up nonsense on my personal vehicle.
Adrian M From Greenville
I was highly satisfied with the staff’s professionalism & the quality of work I received from this location.More I was highly satisfied with the staff’s professionalism & the quality of work I received from this location.
I was highly satisfied with the staff’s professionalism & the quality of work I received from this location.More
I was highly satisfied with the staff’s professionalism & the quality of work I received from this location.
John G From WESTMINSTER
Lubrications also provided for my vehicle More Lubrications also provided for my vehicle
Lubrications also provided for my vehicle More
Lubrications also provided for my vehicle
Big Ben From Princeton
Courteous and speedy service.More Courteous and speedy service.
Courteous and speedy service.More
Courteous and speedy service.
Randy M From WESTMINSTER
I have been taking my 5 cars to this location for a few years now. Not once have i ever had a bad experience. Jason and his crew are ...More I have been taking my 5 cars to this location for a few years now. Not once have i ever had a bad experience. Jason and his crew are awesome and do a great job. I will keep coming back.
I have been taking my 5 cars to this location for a few years now. Not once have i ever had a bad experience. Jason and his crew are ...More
I have been taking my 5 cars to this location for a few years now. Not once have i ever had a bad experience. Jason and his crew are awesome and do a great job. I will keep coming back.
Ruzanna A From WESTMINSTER
Friendly staff, great manager of this location I went to. More Friendly staff, great manager of this location I went to.
Friendly staff, great manager of this location I went to. More
Friendly staff, great manager of this location I went to.
Eddie A. From Greenville
Super fast service with a super friendly staff. Thank you.More Super fast service with a super friendly staff. Thank you.
Super fast service with a super friendly staff. Thank you.More
Super fast service with a super friendly staff. Thank you.
Unprofessional oil change From Greenville
While waiting to pull into the bay a guy named justin was vaping and was rude to the other employees. Then when I got in the bay ...More While waiting to pull into the bay a guy named justin was vaping and was rude to the other employees. Then when I got in the bay he started making fun of how I guess a new guy named William was talking and he kept having to ask for help.cause he didnt know how to do it. It was very unprofessional
While waiting to pull into the bay a guy named justin was vaping and was rude to the other employees. Then when I got in the bay ...More
While waiting to pull into the bay a guy named justin was vaping and was rude to the other employees. Then when I got in the bay he started making fun of how I guess a new guy named William was talking and he kept having to ask for help.cause he didnt know how to do it. It was very unprofessional
Ford2018 From Princeton
Quick, clean and friendly staff. More Quick, clean and friendly staff.
Quick, clean and friendly staff. More
Quick, clean and friendly staff.
NN From Princeton
Very polite and quick with serviceMore Very polite and quick with service
Very polite and quick with serviceMore
Very polite and quick with service
Dona S. From WESTMINSTER
Fast serviceCourteous employeesMore Fast serviceCourteous employees
Fast serviceCourteous employeesMore
Fast serviceCourteous employees
Rylie From WESTMINSTER
They're always fast and thorough. I have never had any issues. More They're always fast and thorough. I have never had any issues.
They're always fast and thorough. I have never had any issues. More
They're always fast and thorough. I have never had any issues.
Patrick H From WESTMINSTER
The guys at this shop are friendly and very good at what they do. I appreciate being kept informed of what they're doing every ...More The guys at this shop are friendly and very good at what they do. I appreciate being kept informed of what they're doing every step of the way, and they do a great job of this! I know I'm always going to get great service, but, perhaps most importantly, it's knowing that they're not out to scam me, pressure me into buying something I don't need, etc. In this day and age of "everyone for themselves", it's refreshing to know that at least one business still knows the value of providing a great product with great service, and that this approach will win out over any get-while-the-getting's-good attitude so many businesses seem to have. You have a loyal customer in me because of this. Keep up the great work! (Oh, by the way, in this survey, the only reason I was "kept waiting outside the shop" was that I arrived before they opened :) )
The guys at this shop are friendly and very good at what they do. I appreciate being kept informed of what they're doing every ...More
The guys at this shop are friendly and very good at what they do. I appreciate being kept informed of what they're doing every step of the way, and they do a great job of this! I know I'm always going to get great service, but, perhaps most importantly, it's knowing that they're not out to scam me, pressure me into buying something I don't need, etc. In this day and age of "everyone for themselves", it's refreshing to know that at least one business still knows the value of providing a great product with great service, and that this approach will win out over any get-while-the-getting's-good attitude so many businesses seem to have. You have a loyal customer in me because of this. Keep up the great work! (Oh, by the way, in this survey, the only reason I was "kept waiting outside the shop" was that I arrived before they opened :) )
EP From WESTMINSTER
The staff was very professional and provided good customer service. More The staff was very professional and provided good customer service.
The staff was very professional and provided good customer service. More
The staff was very professional and provided good customer service.
Customer From Princeton
Because I had bad service other times. Las valve stem caps. Pulled out the dipstick and never replaced it cover on the ...More Because I had bad service other times. Las valve stem caps. Pulled out the dipstick and never replaced it cover on the car. Did not reset the mileage computer.
Because I had bad service other times. Las valve stem caps. Pulled out the dipstick and never replaced it cover on the ...More
Because I had bad service other times. Las valve stem caps. Pulled out the dipstick and never replaced it cover on the car. Did not reset the mileage computer.
ssb From Princeton
with the exception of checking windshield washer fluid and radiator water level, I did not see the technician check transmission ...More with the exception of checking windshield washer fluid and radiator water level, I did not see the technician check transmission fluid level or recheck the oil level after filling it up.
with the exception of checking windshield washer fluid and radiator water level, I did not see the technician check transmission ...More
with the exception of checking windshield washer fluid and radiator water level, I did not see the technician check transmission fluid level or recheck the oil level after filling it up.
Bob S. From WESTMINSTER
The people that helped me were friendly and knowledgeable. I liked that they were not pushy and tried to sell me additional ...More The people that helped me were friendly and knowledgeable. I liked that they were not pushy and tried to sell me additional services that I did not want or need. The cost of the conventional oil change seemed a little high. It was an overall good experience.
The people that helped me were friendly and knowledgeable. I liked that they were not pushy and tried to sell me additional ...More
The people that helped me were friendly and knowledgeable. I liked that they were not pushy and tried to sell me additional services that I did not want or need. The cost of the conventional oil change seemed a little high. It was an overall good experience.
BrianE From Greenville
The men were very pleasant, and fast.More The men were very pleasant, and fast.
The men were very pleasant, and fast.More
The men were very pleasant, and fast.
Raul From Princeton
The staff was very polite and they explain the services they did very well. Just over all a great place and great serviceMore The staff was very polite and they explain the services they did very well. Just over all a great place and great service
The staff was very polite and they explain the services they did very well. Just over all a great place and great serviceMore
The staff was very polite and they explain the services they did very well. Just over all a great place and great service
Totally Dissatisfied Former Reliable Customer From Greenville
I have been going to the same Valvoline for some 10 years. Always satisfied with the customer service and the services ...More I have been going to the same Valvoline for some 10 years. Always satisfied with the customer service and the services preformed. This time was much different. While waiting on the oil change I had turned the key in my Jeep to Run to check the tire pressure and reset the oil life. Shortly after I did James looks in the passenger window and said...put the key on the dash...then walks off never to be heard from again. I did this. Then when the oil change was complete Lee tells me the cost and I pay. When he returned my card I ask...when did you stop checking the tire pressures and lights? His response was...TODAY! When I was pulling out I ask...so you actually stopped these services today? He replied...NO, I DID NOT HAVE TIME! needless to say that after being a customer for 10 years this was my LAST visit to Valvoline. I will be updating all my Social Media with this information because I think everyone should be aware of this location and valvoline. Former Reliable CustomerRoger Cole
I have been going to the same Valvoline for some 10 years. Always satisfied with the customer service and the services ...More
I have been going to the same Valvoline for some 10 years. Always satisfied with the customer service and the services preformed. This time was much different. While waiting on the oil change I had turned the key in my Jeep to Run to check the tire pressure and reset the oil life. Shortly after I did James looks in the passenger window and said...put the key on the dash...then walks off never to be heard from again. I did this. Then when the oil change was complete Lee tells me the cost and I pay. When he returned my card I ask...when did you stop checking the tire pressures and lights? His response was...TODAY! When I was pulling out I ask...so you actually stopped these services today? He replied...NO, I DID NOT HAVE TIME! needless to say that after being a customer for 10 years this was my LAST visit to Valvoline. I will be updating all my Social Media with this information because I think everyone should be aware of this location and valvoline. Former Reliable CustomerRoger Cole
J West From Princeton
Always a good experience. Always friendly.More Always a good experience. Always friendly.
Always a good experience. Always friendly.More
Always a good experience. Always friendly.
Mklemiuk From Princeton
Pulled in. Made me reset my wheel alignment in the bay to be safe. Was in and out fast. Very good customer service. More Pulled in. Made me reset my wheel alignment in the bay to be safe. Was in and out fast. Very good customer service.
Pulled in. Made me reset my wheel alignment in the bay to be safe. Was in and out fast. Very good customer service. More
Pulled in. Made me reset my wheel alignment in the bay to be safe. Was in and out fast. Very good customer service.
Jed W. From WESTMINSTER
Very good customer service More Very good customer service
Very good customer service More
Very good customer service
Larry B From Greenville
Trouble removing oil filter. Never had issue before.More Trouble removing oil filter. Never had issue before.
Trouble removing oil filter. Never had issue before.More
Trouble removing oil filter. Never had issue before.
Jess W From Princeton
The guys did a great job, and it was very quick.More The guys did a great job, and it was very quick.
The guys did a great job, and it was very quick.More
The guys did a great job, and it was very quick.
Jason B From WESTMINSTER
Always great customer service!More Always great customer service!
Always great customer service!More
Always great customer service!
Satisfied Customer From WESTMINSTER
Great service as usual. More Great service as usual.
Great service as usual. More
Great service as usual.
PEPPER From Greenville
Great service. Fast. Reliable. TrustworthyMore Great service. Fast. Reliable. Trustworthy
Great service. Fast. Reliable. TrustworthyMore
Great service. Fast. Reliable. Trustworthy
Denver2019 From WESTMINSTER
I felt pressured to upgrade type of oil. The associate helping me seemed to have a script to follow on why the basic oil isn’t the ...More I felt pressured to upgrade type of oil. The associate helping me seemed to have a script to follow on why the basic oil isn’t the right choice and I should upgrade to synthetic. Sounded like he said the same thing to everyone that tried to get the basic oil, not like he was actually concerned for my car and that’s why he was recommending I upgrade
I felt pressured to upgrade type of oil. The associate helping me seemed to have a script to follow on why the basic oil isn’t the ...More
I felt pressured to upgrade type of oil. The associate helping me seemed to have a script to follow on why the basic oil isn’t the right choice and I should upgrade to synthetic. Sounded like he said the same thing to everyone that tried to get the basic oil, not like he was actually concerned for my car and that’s why he was recommending I upgrade
Joe D From Greenville
I needed a hard copy of my receipt, I forgot to ask. Need to ask customers if they would like a hard copy of receipt before leaving.More I needed a hard copy of my receipt, I forgot to ask. Need to ask customers if they would like a hard copy of receipt before leaving.
I needed a hard copy of my receipt, I forgot to ask. Need to ask customers if they would like a hard copy of receipt before leaving.More
I needed a hard copy of my receipt, I forgot to ask. Need to ask customers if they would like a hard copy of receipt before leaving.
Hnic From Greenville
The technician was friendly and seemed very knowledgeable. She made sure I was taken care of quickly More The technician was friendly and seemed very knowledgeable. She made sure I was taken care of quickly
The technician was friendly and seemed very knowledgeable. She made sure I was taken care of quickly More
The technician was friendly and seemed very knowledgeable. She made sure I was taken care of quickly
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