The amount of time you get me in, you get me out.More

The amount of time you get me in, you get me out.

The employees do a really great job, I love how they show you what's being done as they do it. More

The employees do a really great job, I love how they show you what's being done as they do it.

Once I got in I was able to stay in my vehicle and it was quick once I was inMore

Once I got in I was able to stay in my vehicle and it was quick once I was in

It's always a quality experience. More

It's always a quality experience.

Everyone was nice and friendly More

Everyone was nice and friendly

Very expensive and did not do any of the additional things that Jiffy Lube does. More

Very expensive and did not do any of the additional things that Jiffy Lube does.

Friendly, explained service, had a good customer service personality...More

Friendly, explained service, had a good customer service personality...

The guys were great, we were in a hurry because it was a last second decision to change the oil on our way out of town for a ...More

The guys were great, we were in a hurry because it was a last second decision to change the oil on our way out of town for a long trip and we were in and out and the service held great when I needed it most in the mountains with no service on 4x4 trails. I will be returning again

My car was taken care of quickly and the staff was very friendly and professional.More

My car was taken care of quickly and the staff was very friendly and professional.

Quick service and friendlyMore

Quick service and friendly

I had grease on door handle on floor mat and the other door partsMore

I had grease on door handle on floor mat and the other door parts

The service and friendliness of staff. I also had a $20 coupon which helped. Your prices are too high is why I don’t normally come ...More

The service and friendliness of staff. I also had a $20 coupon which helped. Your prices are too high is why I don’t normally come there

Fast, reliable, not trying to upsell me on things I don't need.More

Fast, reliable, not trying to upsell me on things I don't need.

Watching the team work, could be described as Artistry in Motion. These folks work together, much like a sports team. They ...More

Watching the team work, could be described as Artistry in Motion. These folks work together, much like a sports team. They do the work in an amazing short amount of time, unlike a dealership. One perk here vs dealer oil change, when you need something replaced, you're right there, in the garage, and the repairperson can show you the dirty air filter, etc., so you know it really does need to be replaced. There's no trying to sell you something like at a dealer.

My air filter was shown to me that I just installed new 3000 miles previous to this visit. It was still very clean but the ...More

My air filter was shown to me that I just installed new 3000 miles previous to this visit. It was still very clean but the employee indicated that it was a hard 3000 miles on the filter. All driving conditions where city miles. It was a little rude on his part and didn’t settle well with me as I am an aircraft mechanic and know a bit about mechanical systems. It was obvious that the filter was fairly new as it was still white and clean with no sentiments. Maybe your employees need remedial training on air filter serviceability.

Super friendly staff! Didn't try to over sell me stuff for my car.More

Super friendly staff! Didn't try to over sell me stuff for my car.

I was basically in and out with a oil change - best part - I didn’t even have to get out of the car! Friendly group of people! More

I was basically in and out with a oil change - best part - I didn’t even have to get out of the car! Friendly group of people!

Do not like to have every product or every service that you offer when I know that I don't need the service....im sure this works on ...More

Do not like to have every product or every service that you offer when I know that I don't need the service....im sure this works on people that has no idea about vehicles.

I always receive great service when I visit this station and they are always attentive to my needs. More

I always receive great service when I visit this station and they are always attentive to my needs.

Very professional employees. Clean well-kept business. Very nice personnel at this Valvoline service center. More

Very professional employees. Clean well-kept business. Very nice personnel at this Valvoline service center.

The people were nice and not pushy about additional services. They also didnt try to oversell unnecessary services. It was ...More

The people were nice and not pushy about additional services. They also didnt try to oversell unnecessary services. It was more informative than it was a sales push which is a nice approach.

Interestingly, I was on my way to Pep Boys to see if they could fit me in for an oil change. I was anticipating being there all day. ...More

Interestingly, I was on my way to Pep Boys to see if they could fit me in for an oil change. I was anticipating being there all day. I noticed the 15 minutes oil change sign and decided to give it a try. My experience was very positive. I like the fact that Valvoline deals exclusively with oil changes and other things related to that. My time was not wasted and everything was explained to me including the process since I had never been there before. The staff was courteous and very professional. I will never go anywhere else for my oil changes from now on.

Your service is quick and efficient and you give pertinent recommendations.More

Your service is quick and efficient and you give pertinent recommendations.

The customer service was excellent and the service techs were knowledgeable and didn’t try up up sell. I’m very confident that I ...More

The customer service was excellent and the service techs were knowledgeable and didn’t try up up sell. I’m very confident that I will return for additional services for my vehicle.

Always quick but thorough. Follow all steps in checking everything and showing the oil level and such. Always friendly as well. More

Always quick but thorough. Follow all steps in checking everything and showing the oil level and such. Always friendly as well.

Quick, Professional , Polite people as always!More

Quick, Professional , Polite people as always!

It's all good this time and all other times.More

It's all good this time and all other times.

There was no line thus no waiting long! my truck went right in and they began the oil change! The price is still a ...More

There was no line thus no waiting long! my truck went right in and they began the oil change! The price is still a little considering that I provide my own oil and filter! but than that the guys were great!

Never have had any problems. Service is fast. No pressure to buy products. Very knowledgeable representatives. More

Never have had any problems. Service is fast. No pressure to buy products. Very knowledgeable representatives.

I am satisfied with my visit, staff could have been a little more friendly.More

I am satisfied with my visit, staff could have been a little more friendly.

Fast and efficient!More

Fast and efficient!

The shop Manager met me out front. The new crew was crisp and well coordinated indicating that they were well trained.I believe ...More

The shop Manager met me out front. The new crew was crisp and well coordinated indicating that they were well trained.I believe that the new crew made a difference. The former crew had a a couple of guys that just plain sucked when it came to customer service. Glad that the Manager has made the changes. It shows.

Love the speed of service.More

Love the speed of service.

polite and proMore

polite and pro

It was very quick. Staff was very friendly and told me everything they were doing while they were doing it. Loved it.More

It was very quick. Staff was very friendly and told me everything they were doing while they were doing it. Loved it.

The price was unexpectedly high! The service, however, was excellent!!More

The price was unexpectedly high! The service, however, was excellent!!

Very satisfiedMore

Very satisfied

Everyone there has exceptional customer service and didn't make me feel unintelligent for not knowing things I had questions on. ...More

Everyone there has exceptional customer service and didn't make me feel unintelligent for not knowing things I had questions on. As a female, it means alot to know that I was treated with respect and not less than.

I was aware I was going on the back end of lunch, but the wait did feel a little extreme; about 40 minutes, plus the actual labor. ...More

I was aware I was going on the back end of lunch, but the wait did feel a little extreme; about 40 minutes, plus the actual labor. Outside of the wait time, the team was very knowledgeable and brought to my attention things I may not have recognized as being an issue.

I got to stay in my car and I think it took less than 10 minutes.More

I got to stay in my car and I think it took less than 10 minutes.

Quick in and out!More

Quick in and out!

I asked for advice on replacing the hood struts and got helpful info. on replacing those. More

I asked for advice on replacing the hood struts and got helpful info. on replacing those.

I needed my tires rotated and fluids topped off. All was very quick and convenient. More

I needed my tires rotated and fluids topped off. All was very quick and convenient.

Keith did amazing service!More

Keith did amazing service!

Very friendly people and tell you what need to keep your truck running goodMore

Very friendly people and tell you what need to keep your truck running good

They were all very kind and fast and explained/answered any question I had and made it such an easy process.More

They were all very kind and fast and explained/answered any question I had and made it such an easy process.

The people who work here are super nice, caring people and get job done fast. They attended me right away and asked what exactly I ...More

The people who work here are super nice, caring people and get job done fast. They attended me right away and asked what exactly I needed and gave me a reasonable price.

It took 8 min for my oil change plus 3 min or my air filter. Guys were really friendly and asked before doing anything with prices More

It took 8 min for my oil change plus 3 min or my air filter. Guys were really friendly and asked before doing anything with prices

Very good service More

Very good service

The wait time was not too long. I was consistently informed of what service was given and what services I needed besides the oil ...More

The wait time was not too long. I was consistently informed of what service was given and what services I needed besides the oil change. Jordon and Matt were very courteous and never made me feel as if I was being pressured into anything, unlike other places. Very happy and hope to have them both when I return next time.

No comments. Good service all around.More

No comments. Good service all around.

Quick service. Nice staff. More

Quick service. Nice staff.

Very professional staffMore

Very professional staff

The guys did what I needed and were courteousMore

The guys did what I needed and were courteous

Professionalism and courtesy of your employeesMore

Professionalism and courtesy of your employees

The staff is always professional, they are very fast, and I never have to worry about any damage to my vehicle. Great crew!More

The staff is always professional, they are very fast, and I never have to worry about any damage to my vehicle. Great crew!

Have always appreciated being able to drive up, get my work done, and move on. No hassles, you track the work you have done to ...More

Have always appreciated being able to drive up, get my work done, and move on. No hassles, you track the work you have done to my vehicle.

it was quick and done wellMore

it was quick and done well

Price is a little high for just an oil change.More

Price is a little high for just an oil change.

Gordon service More

Gordon service

Service was fast, the staff was polite and professional More

Service was fast, the staff was polite and professional

Fantastic service everytime I come inMore

Fantastic service everytime I come in

They were quick, efficient, and friendly as alwaysMore

They were quick, efficient, and friendly as always

Great team work. Very fast and efficient. More

Great team work. Very fast and efficient.

Great service. Accurate, fast, friendly service. More

Great service. Accurate, fast, friendly service.

I pulled in to have my 2013 Explorer serviced. The two Gentlemen that greeted me and serviced my vehicle were awesome. ...More

I pulled in to have my 2013 Explorer serviced. The two Gentlemen that greeted me and serviced my vehicle were awesome. Funny, inviting, made the whole experience comfortable. To some its just an oil change, the whole crew associated helping me out were amazing. Service with a smile is an understatement. I live in Philadelphia, but frequent Delaware. I would definitely go back and recommend service. Thank you all!

The staff was quick, friendly, and alerted me to problems that occured when I got a not so good oil change previously. They ...More

The staff was quick, friendly, and alerted me to problems that occured when I got a not so good oil change previously. They also told me the easiest and quickest way to remedy those problems instead of trying to sell me a time costly part.

I was able to sit in my vehicle and observe the work being done.More

I was able to sit in my vehicle and observe the work being done.

quick service and good priceMore

quick service and good price

The employees were very helpful and answered all of my questions. It was my first time at this location and I will definitely go ...More

The employees were very helpful and answered all of my questions. It was my first time at this location and I will definitely go back again.

As always, the crew were very professional and personable. Hard to find these days. I appreciate it very much!More

As always, the crew were very professional and personable. Hard to find these days. I appreciate it very much!

Matt was wonderful. Friendly and informative. Explained everything he did, made this a very good experienceMore

Matt was wonderful. Friendly and informative. Explained everything he did, made this a very good experience

Thought my price was to high More

Thought my price was to high

I like the fact I am not pressured into a service I don’t need. Also high quality of workmanship and product.More

I like the fact I am not pressured into a service I don’t need. Also high quality of workmanship and product.

The wait was about hour,but the customer service made up for it!! They were knowledgeable and very friendly and even gave my son ...More

The wait was about hour,but the customer service made up for it!! They were knowledgeable and very friendly and even gave my son crayons and coloring book.

excellent servivceMore

excellent servivce

The service.More

The service.

Melanie and Manager Shawn was awesome! Love Melanie is the reason I come yo Valvoline. She takes care of you and all workers has ...More

Melanie and Manager Shawn was awesome! Love Melanie is the reason I come yo Valvoline. She takes care of you and all workers has GREAT customer service. Been going since I purchase my truck 3 to 4 years ago.

Very friendly workers good price quick service good location thanksMore

Very friendly workers good price quick service good location thanks

Efficient and knowledgeable staff.More

Efficient and knowledgeable staff.

Everything was wonderful and the staff was very knowledgeable. More

Everything was wonderful and the staff was very knowledgeable.

Had to pull up to wait and cars that came after me we’re about to get in fasterMore

Had to pull up to wait and cars that came after me we’re about to get in faster

The guys are on top of it , so helpful and quick in checking my car and changing the oil!!!More

The guys are on top of it , so helpful and quick in checking my car and changing the oil!!!

Staff was great. Eventhoygh we couldn't get the sensor to go off. Haha. Just high in cost, but you're in and out fast.More

Staff was great. Eventhoygh we couldn't get the sensor to go off. Haha. Just high in cost, but you're in and out fast.

I was pleased with the service I received.More

I was pleased with the service I received.

they showed me why my air conditioning was not working it is overfilled. They can fix it for me next time. More

they showed me why my air conditioning was not working it is overfilled. They can fix it for me next time.

The staff was very friendly and they quickly changed my oil and rotated my tires.More

The staff was very friendly and they quickly changed my oil and rotated my tires.

The store would not take a Valvoline coupon because it wasn't for his store that's allMore

The store would not take a Valvoline coupon because it wasn't for his store that's all

Keith is very professional and courteous.More

Keith is very professional and courteous.

Quick in and outMore

Quick in and out

Wait time to enter .More

Wait time to enter .

Everything was aokMore

Everything was aok

Great customer service! So friendly and professional! And fast!More

Great customer service! So friendly and professional! And fast!

This store has been great since I relocated to Texas. The guys are great and always give me the best service and prices.More

This store has been great since I relocated to Texas. The guys are great and always give me the best service and prices.

Keith was very friendly and helpfulMore

Keith was very friendly and helpful

Keith and Cody were very helpful and had outstanding customer service.More

Keith and Cody were very helpful and had outstanding customer service.

I had a wonderful experience. I have told three people already about my satisfaction with the La Plata, MD location. The mangers ...More

I had a wonderful experience. I have told three people already about my satisfaction with the La Plata, MD location. The mangers André and Domo were particularly friendly and helpful. The staff is happy to work there and they are under excellent leadership. I liked the way Domo explained my options to me and made recommendations and suggested when I get each service completed to keep my car in great shape. I am actually thinking about going back to get my tires rotated there. I am happy with my service every time. I used to go to Jiffy lube now I have changed my service providers to Valvoline because of the service I got here. Thanks.

I have been coming here for years. I purchased a new vehicle and I want to continue with the same great service as alwaysMore

I have been coming here for years. I purchased a new vehicle and I want to continue with the same great service as always

It was only a basic oil change. There was no real opportunity to go above and beyond.More

It was only a basic oil change. There was no real opportunity to go above and beyond.

I have four Vehicles that I get service on a regular basis and so far so goodMore

I have four Vehicles that I get service on a regular basis and so far so good

High prices in big markups on filtersMore

High prices in big markups on filters

The crew worked as a team , recommended replacements where reasonably priced. The service was very thorough but quickly performed.More

The crew worked as a team , recommended replacements where reasonably priced. The service was very thorough but quickly performed.

I mentioned my $10.00 coupon which wasn't applied to my bill. More

I mentioned my $10.00 coupon which wasn't applied to my bill.

Quick,accurate and helpful all at a reasonable price. More

Quick,accurate and helpful all at a reasonable price.

I have enjoyed coming here and the staff is always courteous and friendly. I wish they would clean the windshield as part ...More

I have enjoyed coming here and the staff is always courteous and friendly. I wish they would clean the windshield as part of the service and check the air pressure. For this vehicle, the name is Neil Matkin - Janyth (spelled with a y) is a customer also with a 2018 Jeep Wrangler.

The text or very informative and knowledgeable and they answered all my questions without hesitation very good bunch of guys you ...More

The text or very informative and knowledgeable and they answered all my questions without hesitation very good bunch of guys you have

The staff was professional and friendly. They answered my questions. I felt they are probably pushed to sell ...More

The staff was professional and friendly. They answered my questions. I felt they are probably pushed to sell products which I appreciated but seemed to be too much. I don’t like sales add ins when I go for service. Staff was awesome!

I had to wait outside much longer than I expected.More

I had to wait outside much longer than I expected.

keith, cody, kelvin, jameson were all fantastic very polite and worked quickly to change my oil. Very happy customer will be ...More

keith, cody, kelvin, jameson were all fantastic very polite and worked quickly to change my oil. Very happy customer will be back again.

Excellent service n adviceMore

Excellent service n advice

Good staff overallMore

Good staff overall

Last time I was there they did not put my air filter back together properly I had to take my car to the Honda dealer I could ...More

Last time I was there they did not put my air filter back together properly I had to take my car to the Honda dealer I could have burned my motor up it was sucking to much air, I told them this visit don’t touch my air filter for lack of trust

No thank you.More

No thank you.

Noticed a $2 4x4 charge on my bill when I got home. Not sure what that is all about.More

Noticed a $2 4x4 charge on my bill when I got home. Not sure what that is all about.

Price too high More

Price too high

Quick and easyMore

Quick and easy

Very friendly staff and quick service More

Very friendly staff and quick service

Great customer service More

Great customer service

Great service More

Great service

They are always quick and friendlyMore

They are always quick and friendly

Everything was explained well and service was fast. Staff was friendly and informative. More

Everything was explained well and service was fast. Staff was friendly and informative.

Customer service & no waiting More

Customer service & no waiting

The service was very organized and precise.More

The service was very organized and precise.

They seem knowledgeable and friendly and they are quick More

They seem knowledgeable and friendly and they are quick

Outstanding service, courteous staff, efficient performance.More

Outstanding service, courteous staff, efficient performance.

Fast friendly service!More

Fast friendly service!

Always use this location. Good job.More

Always use this location. Good job.

the staff was prompt and professionalMore

the staff was prompt and professional

It’s always good customer service and they always make sure to answer any questions and makes sure your car oil indicator goes ...More

It’s always good customer service and they always make sure to answer any questions and makes sure your car oil indicator goes back to 100%

When I arrived, I was pulled right in. The young lady(service tech) came right to me and said hello and welcome. She was ...More

When I arrived, I was pulled right in. The young lady(service tech) came right to me and said hello and welcome. She was very friendly, and professional at the same time. She went over all procedures with me and asked if I had any questions or concerns. The process was a great experience. I was in and out in about 20 mins. I use the laplata Maryland Valvoline all the time because the customer service is great and the facility is well kept and neat. I have referred my husband and daughter and a few neighbors also to them and they are pleased too. I hope this Laplata Valvoline stays great like they are now a long time as we are repeat customers. Thank you.

Manager ran a very efficient operation. Was impressed with his communication skills with me and with his staff. I complemented him ...More

Manager ran a very efficient operation. Was impressed with his communication skills with me and with his staff. I complemented him on the business. Manager was hands on with overseeing multiple cars in the bays.

Your prices are too high.I liked coming to valvoline because of how fast the service usually is, but this time we had to wait a long ...More

Your prices are too high.I liked coming to valvoline because of how fast the service usually is, but this time we had to wait a long while before getting our oil change, and I spend nearly $100 which I didnt expect to spend that day.

Car was taken care of in a timely manner and the staff was knowledgeable in letting me know of any upcoming maintenance my car ...More

Car was taken care of in a timely manner and the staff was knowledgeable in letting me know of any upcoming maintenance my car will need.

I had never gone to a “quick line” type station before this. I drive a fleet vehicle. My company maintains accounts with several ...More

I had never gone to a “quick line” type station before this. I drive a fleet vehicle. My company maintains accounts with several mechanics around town but they always take so long to do any work on the vehicle. This one particular morning I was overdue for an oil change and simply could not afford to lose half a day addressing the need. I could hardly believe how fast I was in and out of this shop. I had to pay out of pocket and get recompensed through my company but it was well worth it and I will be using this shop in the future. The staff was also quite friendly. The sales rep who I dealt with mostly offered other services but never made me feel pressured. Unfortunately I don’t think I ever got a receipt for this transaction. I was told that I would receive an email and assumed that would include a receipt but apparently not. I wouldn’t necessarily blame your employees for this as I was in a hurry to get back to work but I hope this doesn’t become an issue when I try to turn in an expense report.

Very professional and curteousMore

Very professional and curteous

I have been using Valvoline for several years for my oil changes. I am always greeted by the staff and made not to feel pressured ...More

I have been using Valvoline for several years for my oil changes. I am always greeted by the staff and made not to feel pressured to purchase additional items or services. I generally come with my husband however this time I was alone and was hoping that I did not get bombarded with suggestions to purchase other than what I can for and that was an oil change.

Wait time was an hour. My expectation is about 15 mins. You folks are somewhat a victim of your own success because more and more ...More

Wait time was an hour. My expectation is about 15 mins. You folks are somewhat a victim of your own success because more and more customers are coming to VOIC. The location that I visit could benefit from two more bays or a total of 5.

Great customer service. More

Great customer service.

I had to wait over an hour outside but the staff was extremely friendly which made the wait easierMore

I had to wait over an hour outside but the staff was extremely friendly which made the wait easier

THIS PLACE IS AWESOME!! THEY ARE SO PROFESSIONAL AND SO SINCEREI LOVE THIS PLACE!THANK YOU SO MUCHMore

THIS PLACE IS AWESOME!! THEY ARE SO PROFESSIONAL AND SO SINCEREI LOVE THIS PLACE!THANK YOU SO MUCH

The was no wait and the employees were very nice and easy to deal with. I was very happy with the experience. More

The was no wait and the employees were very nice and easy to deal with. I was very happy with the experience.

Always a great job More

Always a great job

Very nice! More

Very nice!

Staff were very friendly. Very fast once we got inside of the bay. It was a hour wait before we got serviced but the staff ...More

Staff were very friendly. Very fast once we got inside of the bay. It was a hour wait before we got serviced but the staff kept coming out and checking on us

I think the price is to high and only went there because I knew it was closer then midas. Midas is half the cost without a coupon. More

I think the price is to high and only went there because I knew it was closer then midas. Midas is half the cost without a coupon.

No comment More

No comment

Staff was very professional, friendly and knowledgeable. The staff provided efficient and timely service. More

Staff was very professional, friendly and knowledgeable. The staff provided efficient and timely service.

Last service technician put 80 lb of pressure in my tiresMore

Last service technician put 80 lb of pressure in my tires

The technicians were courteous, professional and efficient. I'm satisfied and my vehicle is satisfied.More

The technicians were courteous, professional and efficient. I'm satisfied and my vehicle is satisfied.

Always polite and knowledgeable staff. I only had to wait outside and was not greeted due to extremely high winds on this day. ...More

Always polite and knowledgeable staff. I only had to wait outside and was not greeted due to extremely high winds on this day. Always a good experience at this location

Employees were extremely helpful, explained everything, helped me locate areas unfamiliar withMore

Employees were extremely helpful, explained everything, helped me locate areas unfamiliar with

Speedy service!!More

Speedy service!!

I felt like both technicians Jameson & Colton was very helpful. Jameson informed me on all my neccessary services needed. I actually ...More

I felt like both technicians Jameson & Colton was very helpful. Jameson informed me on all my neccessary services needed. I actually had unnecessary services recommended by Nissan dealership for my vehicle. However, Jameson and colton research my make and model and located all neccessary services required. I was so grateful that they researched that information for me because they performed all services needed and the price was extremely fair. Im so grate for Jameson and colton helping me keep my car in tip top shape. Sadly for the dealership I will not be using them for any of my vehicles maintenances in the future. I will be bring all my vehicles to Valvoline princeton tx. Thank you Jameson And Colton for all your help today.

It was recommended that the air filter be replaced, but the cost was not disclosed. I was very surprised when I paid the bill. More

It was recommended that the air filter be replaced, but the cost was not disclosed. I was very surprised when I paid the bill.

The manager was very friendly and helpful. If i could remember his name i would tell you guys to pay him more money. My words...More

The manager was very friendly and helpful. If i could remember his name i would tell you guys to pay him more money. My words...

fast serviceMore

fast service

The tech told me about how long it would take and was right on it, friendly but professional 😎More

The tech told me about how long it would take and was right on it, friendly but professional 😎

I mean I was satisfied but it was just a normal service nothing to be excited aboutMore

I mean I was satisfied but it was just a normal service nothing to be excited about

Customer Service was amazing! Keith was very helpfulMore

Customer Service was amazing! Keith was very helpful

They always do a great job.More

They always do a great job.

nd the price is good plus i get veterans discourt and many places dont do it thank you have a good dayMore

nd the price is good plus i get veterans discourt and many places dont do it thank you have a good day

Prompt, fast service. I felt they did a thorough job. I don't need them to tell me I need a new air filter every time that I go in ...More

Prompt, fast service. I felt they did a thorough job. I don't need them to tell me I need a new air filter every time that I go in for an oil change. Other than the "upselling" techniques I like using this store.