Friendly, knowledgeable men.More

Friendly, knowledgeable men.

The service I received was courteous and professional. I will likely return the next time.More

The service I received was courteous and professional. I will likely return the next time.

Service was a lot better this time around than my previous visit. Staff was more friendly and informative.More

Service was a lot better this time around than my previous visit. Staff was more friendly and informative.

Price a bit high compared to similar companies!More

Price a bit high compared to similar companies!

I really enjoyed the mechanics,they were very professional More

I really enjoyed the mechanics,they were very professional

The wait was nearly 2hrs. Once in, guy didn’t know how to check/access my filter behind the glove box to see if it ...More

The wait was nearly 2hrs. Once in, guy didn’t know how to check/access my filter behind the glove box to see if it needed replacement. Price was not commutated prior to service. Was given once completed. I’ve been at this location several times thronged years and this is the 1st time I really wasn’t pleased with service.

Please don’t take my answer as negative. Everything was good. As I continue using the service, I’m sure the rating will increase.More

Please don’t take my answer as negative. Everything was good. As I continue using the service, I’m sure the rating will increase.

I have trusted Jason and his team 100% since 2013. Excellent job!More

I have trusted Jason and his team 100% since 2013. Excellent job!

Being though it was my first time I was treated like I wasn’t. Every technician there was very nice including the manager. ...More

Being though it was my first time I was treated like I wasn’t. Every technician there was very nice including the manager. Normally when you go to places like this and the workers can be very uptight and grumpy. Everyone was pleasant and helpful. Mike was the technician that took care of me and he was very nice and knowledgeable about things I needed to get done with my car. It was a little wait but that was expected on a Friday afternoon. I will definitely come back I felt like family lol

Detailed attention to my car's specific needsMore

Detailed attention to my car's specific needs

I really like when someone comes out to get me checked in. They check my lights and turn signals. Usually they do their checks ...More

I really like when someone comes out to get me checked in. They check my lights and turn signals. Usually they do their checks when you pull into the garage but I prefer it outside. It gives me something to do, lets me know that they see me waiting and they are trying to expedite and move the line.

First time visit. Smooth process and friendly stuff. More

First time visit. Smooth process and friendly stuff.

Everyone was friendly and polite. The work was done quickly and I didn’t even have to leave my car. It was ...More

Everyone was friendly and polite. The work was done quickly and I didn’t even have to leave my car. It was really a great experience. Thanks.

I was emailed a coupon that morning and the facility could not honor it.More

I was emailed a coupon that morning and the facility could not honor it.

They are always very quick, and knowledgeable and don’t make a mess in the car. More

They are always very quick, and knowledgeable and don’t make a mess in the car.

I return to this facility to have my two vehicles serviced. I am not sure why but this time it seemed to take longer ...More

I return to this facility to have my two vehicles serviced. I am not sure why but this time it seemed to take longer than other visits. I heard my attendant call out the filter numbers multiple times before he got them. It seemed like there was adequate staff on hand but maybe the delay was due to other reasons.

very good serviceMore

very good service

Overall service and attentiveness was exceptional. The service was thorough and quick. Supervisor, Jevon was awesome - he, ...More

Overall service and attentiveness was exceptional. The service was thorough and quick. Supervisor, Jevon was awesome - he, in particular, made sure I understood my charges and what additional services were recommended for my vehicle. Amazing, customer service, amazing experience!!

Being a woman I find that a lot of places try to put one over on you but here I haven't had that problem!!! I appreciate that so ...More

Being a woman I find that a lot of places try to put one over on you but here I haven't had that problem!!! I appreciate that so much!

It met my expectations. My standards of Highly Satisfied are higher than the average person. Don't get me wrong, ...More

It met my expectations. My standards of Highly Satisfied are higher than the average person. Don't get me wrong, everything and everyone was fine. But to be over-and-above in my humble opinion is difficult to achieve.

They changed my oil as expected. Mentioned some upgrades but let it go when I said no. And they were ...More

They changed my oil as expected. Mentioned some upgrades but let it go when I said no. And they were just friendly. Honestly, I was surprised that it cost me forty some dollars for a simple basic oil change. The price is what might keep me from going back. But I’ll say I did appreciate they checked other things (like my lights).

Courteous staff and very knowledgeable. Will return again for other cars. More

Courteous staff and very knowledgeable. Will return again for other cars.

everything went smoothlyMore

everything went smoothly

Because I can wait in the comfort of my vehicle and it is convenient. More

Because I can wait in the comfort of my vehicle and it is convenient.

Excellent service!!!!More

Excellent service!!!!

Long wait ,lots of carsMore

Long wait ,lots of cars

friendly and efficientMore

friendly and efficient

Great service, customer satisfaction is an obvious goal. Friendly staff. More

Great service, customer satisfaction is an obvious goal. Friendly staff.

Friendly staff! I always come here for an oil change because they’re always fast and great at what they do!More

Friendly staff! I always come here for an oil change because they’re always fast and great at what they do!

Even though it was busy they are always quick. I moved farther away but always take the drive to get my oil changed at ...More

Even though it was busy they are always quick. I moved farther away but always take the drive to get my oil changed at this location.

As always, professional, courteous staff. Low wait time. No pressure or upsell. Polite techs and managers too!More

As always, professional, courteous staff. Low wait time. No pressure or upsell. Polite techs and managers too!

Service was done quickly and the staff was friendly. More

Service was done quickly and the staff was friendly.

I’ve taken all of my cars here for many years, and yes, I have tried other places, but I always come back.More

I’ve taken all of my cars here for many years, and yes, I have tried other places, but I always come back.

I had experienced less than satisfactory service on my previous oil change with a competitor. The bar was set pretty low as far as ...More

I had experienced less than satisfactory service on my previous oil change with a competitor. The bar was set pretty low as far as my expectations, but this time I left feeling confident in the capability of Valvoline's techs as well as more than satisfied with how easy and fast the experience was.

Highly satisfied because of the time allotted to get the service completed More

Highly satisfied because of the time allotted to get the service completed

Very quick visit, easy in and out.More

Very quick visit, easy in and out.

Had to wait 25 minutes outside when only 2 out of 3 day doors were being used and my representative was not knowledgeable about my ...More

Had to wait 25 minutes outside when only 2 out of 3 day doors were being used and my representative was not knowledgeable about my car. I had to tell him which wiper blade size to put on my passenger side. Usually they test my turn signals and lights but did not do that on this visit. Overall it was satisfactory at best

Ran a battery test said I needed a new battery. Didn’t have one in stock. Went to another store (Advance Auto) said my battery ...More

Ran a battery test said I needed a new battery. Didn’t have one in stock. Went to another store (Advance Auto) said my battery tested fine

Been going there for years, nuff said!More

Been going there for years, nuff said!

It was great. Just expensive.More

It was great. Just expensive.

I was highly satisfied with my experience and purchases, the shop guys were very nice and helpful they explained the ...More

I was highly satisfied with my experience and purchases, the shop guys were very nice and helpful they explained the difference choices that were optional for my vehicle to fit my budget. Also they recommended what needs to be done first and what can wait until next time or at least until I would be able to afford what needs to be done to my vehicle in the near future. I give them 5+ stars they are kind,helpfull, and hardworkers. There teamwork was A+

One person checked me in and another checked me out after waiting for some time. Also I noticed that the ...More

One person checked me in and another checked me out after waiting for some time. Also I noticed that the technician checked off various things on the computer but none of which was actually evaluated. Such as lights tire pressure etc.

The staff was well trained, knew what to do, and did it efficientlyMore

The staff was well trained, knew what to do, and did it efficiently

In and out, and I like the way the staff communicates with each other ensuring everyones on the same page. So quiick and ...More

In and out, and I like the way the staff communicates with each other ensuring everyones on the same page. So quiick and professional.

The customer service was good and I will recommend people to go there or any of your sites in Colorado.More

The customer service was good and I will recommend people to go there or any of your sites in Colorado.

The gentlemen that changed my oil were very professional and polite. This was my second visit and I will return for my ...More

The gentlemen that changed my oil were very professional and polite. This was my second visit and I will return for my next oil change.

I got prompt and professional service. Between the friendly greeting and picking up on things that a different service ...More

I got prompt and professional service. Between the friendly greeting and picking up on things that a different service center had missed made me appreciate the service that much more!

This location has always been great and the only place l use when possible.More

This location has always been great and the only place l use when possible.

The employee, Jordan, was very helpful and friendly. He explained everything and we had a good conversation.More

The employee, Jordan, was very helpful and friendly. He explained everything and we had a good conversation.

Friendly and fast. More

Friendly and fast.

These employees are ON POINT ! answered my questions, very friendly,& politeMore

These employees are ON POINT ! answered my questions, very friendly,& polite

I drive 30 miles to this valvoline because I get great service. They always remember me and I have never had a problem.More

I drive 30 miles to this valvoline because I get great service. They always remember me and I have never had a problem.

Very professional service and fastMore

Very professional service and fast

Good peopleMore

Good people

The wait was normal according to the lines formed but the service was great and they were very polite.More

The wait was normal according to the lines formed but the service was great and they were very polite.

The wait was well over an hour. There was no reason for such an excessive delay and the attendants let another car in front ...More

The wait was well over an hour. There was no reason for such an excessive delay and the attendants let another car in front in our line. Someone should have informed those waiting just how long the anticipated wait would be. If I had been told, I would have come back another time or driven to the Middletown or PA Valvoline.

I've been a valvoline customer for at least ten years and i am always satisfied. Never have had a problem.More

I've been a valvoline customer for at least ten years and i am always satisfied. Never have had a problem.

Price,convienieceMore

Price,convieniece

The only issue was that i wanted a tire rotation but they line was too long for them to get me on the line with the car liftMore

The only issue was that i wanted a tire rotation but they line was too long for them to get me on the line with the car lift

It seemed as if most of the help were in training , like maybe one guy actually knew his job up top (and he was back and forth ...More

It seemed as if most of the help were in training , like maybe one guy actually knew his job up top (and he was back and forth between bay 1 &2) but there were like two or three others that were new. I respect the fact they are getting trained but was a little much with so many new people hovering over my engine at once that did not appear to know what to do.

Cleanliness and professionalism More

Cleanliness and professionalism

This was an amazing experience. Everyone was very friendly and helpful. I had never been there before but they walked me through the ...More

This was an amazing experience. Everyone was very friendly and helpful. I had never been there before but they walked me through the process and made me feel comfortable. I have already told all my friends and family to get their car serviced at Valvoline!!

2nd time going there and quick, easy, and great staff getting me in and out. Didn't push anything on me. More

2nd time going there and quick, easy, and great staff getting me in and out. Didn't push anything on me.

I have always been skeptical about quick lube places. After visiting your location in Taylor’s on wade hampton blvd my thoughts have ...More

I have always been skeptical about quick lube places. After visiting your location in Taylor’s on wade hampton blvd my thoughts have changed. You have a great team there. Informative, detailed and fast! These employees take pride in what they do and it shows. Give everyone a raise at this location and have them train your other locations. Again, huge thanks to your team!!

The tech was very knowledgeable courteous and patient. Answered my questions and let me look up different oil changes and values. ...More

The tech was very knowledgeable courteous and patient. Answered my questions and let me look up different oil changes and values. He also answered questions about them and helped me make an intelligent decision.

Told had lights out for license plate and they were working perfect More

Told had lights out for license plate and they were working perfect

Crew is very friendly and courteous. Since I visit this location for every oil change it is because I like the team. More

Crew is very friendly and courteous. Since I visit this location for every oil change it is because I like the team.

Very informative about my vehicle, I will definitely return to this place More

Very informative about my vehicle, I will definitely return to this place

I was highly impress that they have hired someone who speaks spanish now. I saw a customer who was taken care of in spanish and ...More

I was highly impress that they have hired someone who speaks spanish now. I saw a customer who was taken care of in spanish and it wasn't awkward to watch while I was getting services.

The person who I talked to was very nice and polite. Anthony was super friendly and greeted me as soon as I stopped. ...More

The person who I talked to was very nice and polite. Anthony was super friendly and greeted me as soon as I stopped. Gave a smile and said good job. Very pleased and will come back next time.

Very prompt service and friendly, knowledgeable staff.More

Very prompt service and friendly, knowledgeable staff.

Customer service was very excellent and very polite More

Customer service was very excellent and very polite

It was a good experience.More

It was a good experience.

Quick and simple More

Quick and simple

The wait was too long and once I got into the service area, there was only one person available to service all 3 bays.More

The wait was too long and once I got into the service area, there was only one person available to service all 3 bays.

I was greeted once inside, I was told everything that they were going to do.More

I was greeted once inside, I was told everything that they were going to do.

The stafff was very friendly and the store manager came over and talked about cars and how much he liked my car. It made me feel so ...More

The stafff was very friendly and the store manager came over and talked about cars and how much he liked my car. It made me feel so much better about waiting

Levi was great! He explained everything perfectly and has great customer service skills. No pressure at all! I will be back! More

Levi was great! He explained everything perfectly and has great customer service skills. No pressure at all! I will be back!

Kelvin was really knowledgeable and didnt try to upsell me on anything. Overall, I feel really comfortable coming here and working ...More

Kelvin was really knowledgeable and didnt try to upsell me on anything. Overall, I feel really comfortable coming here and working with this team.

The staff was very informative and extremly polite.More

The staff was very informative and extremly polite.

I enjoyed my expierence at Valvoline Princeton today. The whole staff is great. Shout out to Cody & Shawn- great management. ...More

I enjoyed my expierence at Valvoline Princeton today. The whole staff is great. Shout out to Cody & Shawn- great management. Everything was very well ran, very fast, and very efficient. I highly recommend coming here and only here for services! Customer for life!

just for the convenience. its right next to my house, and the people there are friendly and professionalMore

just for the convenience. its right next to my house, and the people there are friendly and professional

Was my first time, and I definitely will be back. More

Was my first time, and I definitely will be back.

Definitely want to give a shout out to your staff, they are amazing. More

Definitely want to give a shout out to your staff, they are amazing.

Very courteous and knowledgeable More

Very courteous and knowledgeable

Very friendly staff at this location. kindness is a major plus in my book. Swift job done correctly. I’m glad I have a ...More

Very friendly staff at this location. kindness is a major plus in my book. Swift job done correctly. I’m glad I have a reliable place to get my oil changed.

They earn my satisfaction with each service, but have to do it each time for me to come back.That said, I have 5 ...More

They earn my satisfaction with each service, but have to do it each time for me to come back.That said, I have 5 cars for oil changes and inspections. Keep me happy (each time)and the revenue will flow.I expect good products and service. I have been coming to this site since it opened and have been treated well. Keep it up!

fast friendly service just like the signs say More

fast friendly service just like the signs say

great service, in and out in quick, every single person smiling and enjoying their workMore

great service, in and out in quick, every single person smiling and enjoying their work